Role Play: Building a Bridge - Example and Breakdown

Concern: Sales person is getting stuck at level 2

Roleplay Starts at 38:26 - 42:40

Common tools to work on building a bridge..

Rapid Fire Situational Questions:

  • How many clients, how much revenue, etc

WWW (Why Without the Why)

  • Whats the reason behind that?

Double Commitment Questions:

  • When you say “X” is that more so that you can “A” or is it so that you can “B”??

Logical and Emotional Deepeners:

  • What would that do for you? (logical)

  • What would that mean to you? (Emotional)

Transcript

00:38:27.000 --> 00:38:34.909 <WWW Question>

Eli Sanchez: So 300 members. That's awesome. And I love the fact. You actually know your kind of your number. So obviously, there's a reason you're saying it. <What's the main reason you want to get to 300 members?>

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00:38:35.550 --> 00:38:39.210

Annie Stack: Well, it allows me like a little better profit each month. (level 1- surface)

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00:38:39.300 --> 00:38:45.389 <Rapid Fire Situational>

Eli Sanchez: 100, and that profit that you have cause. You said, how? What are you currently at? By the way, how many members? on average.

454

00:38:45.400 --> 00:38:49.690

Annie Stack: About 1 50, making about 15,000.

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00:38:49.690 --> 00:38:51.580

Eli Sanchez: 15,000 in revenue or profit? <Rapid Fire Situational>

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00:38:52.370 --> 00:38:53.250

Annie Stack: Revenue.

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00:38:53.250 --> 00:38:55.019

Eli Sanchez: Okay, great. And what are your expenses?<Rapid Fire>

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00:38:55.580 --> 00:38:56.660

Annie Stack: About 10.

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00:38:56.850 --> 00:38:58.920

Eli Sanchez: 10. Okay, so

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00:38:59.220 --> 00:39:03.280

Eli Sanchez: expenses 10, revenue 15. You're bringing about 5 k. In profit?<Rapid Fire Situational>

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00:39:03.500 --> 00:39:15.879

Eli Sanchez: And you going from 150 members to 300. You're obviously doubling. And so just some simple math. Another 15 K. Coming in on top of your 5 K. You're getting closer to about 20 K, profit is that kind of what you're saying? <Goal>

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00:39:16.540 --> 00:39:22.170

Eli Sanchez: Okay, cool. And with that 20 k profit, what's the main reason you kind of want to get to about that 20 k profit. <WWW Question>

463

00:39:23.000 --> 00:39:28.719

Annie Stack: Well, if I can, you know, develop my staff a little more. I can pay them more, have them, be there. (Level 2!)

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00:39:29.030 --> 00:39:50.659

Eli Sanchez: A 100%. And that's like a key thing, right? Like any business owner. They don't want to be dependent on just you, Annie. Right. The gym will die without Annie being there. And so if you have staff and high quality jobs for them, they're obviously, you know, you can kind of buy your time back. Is that mostly just to get create high quality jobs for your staff members? Or do you want to kind of buy your time back, or what's the main reason? <Double commitment question>

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00:39:50.970 --> 00:39:54.239

Annie Stack: Yeah, I'm it's difficult to keep staff.

466

00:39:54.290 --> 00:40:00.750

Annie Stack: So obviously, if we can pay them more, then it's usually less turnover. So that's 1 part of it.

467

00:40:01.010 --> 00:40:04.389

Eli Sanchez: Is that just something you want to prevent, or is, has that happened where you lost good staff? <Double commitment question>

469

00:40:05.710 --> 00:40:07.990

Annie Stack: Yeah, it's pretty common to have.

470

00:40:07.990 --> 00:40:08.680

Eli Sanchez: Okay.

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00:40:08.680 --> 00:40:12.320

Annie Stack: Trainers think that they can do it a little better, and off they go.

472

00:40:12.580 --> 00:40:20.679

Eli Sanchez: Okay? So that gives me more context, and that that definitely helps me understand? Kind of where you're at. Besides building the staff back. I know we talked about.

473

00:40:21.110 --> 00:40:32.529

Eli Sanchez: If you're bringing in 20 k profit per month. Obviously it buys time back to what's kind of the goal for you. There. Are you just wanting to add more parts to your gym? Are you just wanting your time back for yourself? What's the reason for that?

474

00:40:33.200 --> 00:40:37.554

Annie Stack: Yeah, I like the role of developing staff. I think.

475

00:40:38.240 --> 00:40:43.289

Annie Stack: like a important piece. I want to keep staff longer. I want to give them livable wages.

476

00:40:43.350 --> 00:40:45.159

Annie Stack: And of course, like.

477

00:40:45.210 --> 00:40:49.379

Annie Stack: let put me in a position of doing something that I really enjoy versus

478

00:40:49.530 --> 00:40:51.529

Annie Stack: all the other. Not so fun jobs.

479

00:40:51.630 --> 00:40:54.100

Eli Sanchez: 100%, especially if you stuck doing

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00:40:54.260 --> 00:41:05.440

Eli Sanchez: things all day long that aren't fun, right? Like you're stuck teaching class and stuff when you know, you're capable. More like you said, like hiring and developing staff members. If you bring in that 20 k. Per month.

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00:41:05.540 --> 00:41:09.490

Eli Sanchez: and you're developing these staff members, and they love their job. They're all making.

482

00:41:09.730 --> 00:41:13.670

Eli Sanchez: you know, the amount of money that they feel really ecstatic about. What's next for you.

483

00:41:16.180 --> 00:41:18.300

Annie Stack: I think. Just give.

484

00:41:18.370 --> 00:41:22.150

Annie Stack: That's the magic question. Just give. Just give space

485

00:41:22.470 --> 00:41:28.559

Annie Stack: to allow me to step off of the mats day to day that would be really helpful, and just

486

00:41:29.370 --> 00:41:30.540

Annie Stack: do what I love.

487

00:41:31.880 --> 00:41:34.200

Eli Sanchez: That's so important. And because you

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Eli Sanchez: gonna create the business to kind of be stuck doing the $30 an hour jobs all day long right? It's to create the things that you love like you mentioned for you. That means different things for different people. What what does that mean to you doing the things that you love.

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00:41:47.700 --> 00:41:54.529

Annie Stack: Yeah, I mean, I the tool. The gym is a tool to support my family, my family. What I love.

490

00:41:54.530 --> 00:41:55.610

Eli Sanchez: 100%.

491

00:41:56.700 --> 00:42:03.143

Eli Sanchez: And is it just more like you having more time to spend with them? Or is that what you're saying? Just.

492

00:42:03.460 --> 00:42:04.260

Annie Stack: More present.

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00:42:04.470 --> 00:42:07.889

Eli Sanchez: How long have you ran the gym? I have a note here. I just wanna make sure.

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00:42:07.890 --> 00:42:09.360

Annie Stack: Yeah, about 10 years.

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00:42:09.560 --> 00:42:17.499

Eli Sanchez: Okay, cool. Is this some kind of a newer goal for you? Or is there something? Recently that kind of happened? You know, where you're kind of like. Okay, maybe I should take a look at this.

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00:42:17.760 --> 00:42:29.429

Annie Stack: No, I mean, I think we all have this like shiny idea of entrepreneurship. You make your own schedule, you have your own earning capacity, and it's not always like that.

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00:42:29.600 --> 00:42:34.989

Annie Stack: So I think over the course of 10 years. It's like, at what point is this going to change.

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Eli Sanchez: That makes sense. Well, that makes sense while we're on the call, you know. I think there's interesting

300 members thats an awesome goal.. whats the main reason..

Allows me

Rapid Fire Questions:

Where are you currently at?

15k in revenue or profit?

What are your expenses?

20k profit at 300 members?Did I create a clear goal?

WWW (Level ascensions)

Whats the main reason you want to get 20k profit? (WWW)

Develop staff so I dont have to be there

41: whats next for you?

How long have you had the gym?

Is this a newer goal or has this been something you’ve been wanting to do for a while?